There are many ways for the business to achieve sustainability and larger your customer base will be one of the way to sustain your business. You might wonder how to increase your customer base. Below is those few simple ways to help you increase your customer.
1) Asking opinion from the customer
Requesting customer to filled in a short survey for your business. Normally, people are happy to express their feelings and experiences. You can use survey to conduct industry research, customer experience or measure customer satisfaction.||
2) Keep your website content fresh
Fresh and informative content is one of the element to attract more customer. Keep your website fresh that reports the latest business news, hot topic within your industry and keytakeaways from whitepapers.
3) Keep up and maintain excellent customer support and service
A customer who contacts customer service about their first order is just as important as a customer who contacts customer sevice about their tenth order. Treat each customer with respect and take appropriate action. A happy customer is likely to tell at least three friends about the positive experience and great customer service leads to increased sales.
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